Privacy Policy

Effective Date: January 1st, 2026

Modern Mind & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

Personal Information

We may collect personal information you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Date of birth (when applicable)
Insurance information
Information submitted through contact forms or patient portals

Automatically Collected Information

When you visit our website, we may automatically collect certain information such as IP address, browser type, device information, pages visited, time spent on our site, and referring websites. This data is used to improve site performance and user experience.

How We Use Your Information

Respond to inquiries and appointment requests
Provide and coordinate care
Verify insurance benefits and eligibility
Communicate regarding services, scheduling, or updates
Improve our website and services
Comply with legal and regulatory requirements

We do not sell or rent your personal information.

Protected Health Information (PHI)

Any health-related information shared through secure systems is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Patients receive a separate Notice of Privacy Practices outlining how Protected Health Information is used and disclosed.

Communications

If you contact us by phone, text message, email, or through our website, communications may be documented for care coordination or administrative purposes. Text and email communications are used for scheduling, reminders, and general communication. Standard messaging rates may apply depending on your carrier.

You may opt out of non-essential communications at any time.

Cookies & Website Analytics

Our website may use cookies or similar technologies to understand site usage, improve functionality, and enhance user experience. You may adjust your browser settings to refuse cookies; however, some site features may not function properly.

Information Sharing & Disclosure

We may share information only as necessary to:

Provide services you request
Work with insurance providers and billing partners
Comply with legal obligations
Protect the rights, safety, and security of our patients, staff, or practice

All partners and vendors are required to maintain appropriate privacy and security safeguards.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. While no system can be guaranteed to be 100% secure, we take reasonable steps to protect data against unauthorized access or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our website is not intended for use by children under the age of 13 without parental involvement. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Modern Mind & Wellness
13401 Bel-Red Road
Suite A8
Bellevue, Washington
Phone: 425-300-9555